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Associate Manager

Associate Manager

ConfidentialDelhi, Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana
30+ days ago
Job description
  • Develops and maintains win-win relationships and partnerships by being reliable and dependable.
  • Communicates effectively between Indegene & client; participates in all calls and facilitates meetings with status updates and direction.
  • Manages client expectations; anticipates client-side bottlenecks and proposes proactive solutions.
  • Builds a strong network at the client location and promotes brand Indegene for cross-selling and upselling opportunities.
  • Leads weekly review meetings with clients and manages top line through presales in collaboration with the sales team.
  • Develops relationships with key stakeholders in client organizations to build Indegene's mindshare.
  • Demonstrates ability to manage expectations with internal and external stakeholders for high client satisfaction.
  • Assesses stakeholder reactions and adapts presentations accordingly.
  • Effectively manages conflicts with stakeholders, creating win-win outcomes to maintain project focus.
  • Operations Management :

    • Proficient in handling day-to-day operations efficiently.
    • Defines scope, estimates, plans, monitors, and reviews projects to closure as per client expectations.
    • Understands financial and accounting principles and practices that affect operations.
    • Follows financial procedures such as authority levels, approval processes, budgeting, monitoring, and reporting.
    • Understands client requirements, communicates effort estimates effectively, and contributes to solution development and strategy formulation.
    • People Management & Team Development :

    • Encourages employee growth through a supportive learning and development environment.
    • Demonstrates experience in managing large teams.
    • Shares experiences to help team members address aspirations, goals, and shortcomings.
    • Provides honest, timely, and constructive feedback to drive individual development.
    • Problem Solving and Business Acumen :

    • Understands problems from multiple dimensions and solves them in a timely manner with thorough implementation.
    • Identifies and acts on financial drivers to enhance profitability, productivity, and market share.
    • Continuously gathers information from clients and prospects to identify emerging needs and interpret insights meaningfully.
    • Must Have / Nice to Have :

    • Qualification : MBA
    • 6–10 years of experience in project management
    • 5+ years of experience in a client-facing role
    • Superior communication skills
    • Proven track record of managing large teams
    • Proficient in financial concepts
    • Life sciences / pharma background is mandatory
    • Experience dealing with multiple stakeholders and managing client expectations
    • Strong initiative, interpersonal, and negotiation skills
    • Passion for networking and tracking market trends to uncover business opportunities
    • Structured thinking and strong articulation skills
    • Ability to manage pressure and handle multiple stakeholders simultaneously
    • Skills Required

      Client Management, Project Management, Financial Acumen, Team Leadership

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    Associate Manager • Delhi, Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana

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