Assistant Manager

About the CompanySpencer’s is committed to providing exceptional service and quality products across its various retail formats. Our mission is to create a customer-centric shopping experience while fostering a culture of inclusivity and teamwork.About the RoleManager – Operations will oversee and execute operational procedures and initiatives across multiple facilities, ensuring compliance and efficiency in store operations.Responsibilities- Manage and execute Operational procedures Implementation, initiatives etc in multiple facilities across the Regions.- Monitor & manage completion of req periodic operational Audits / compliance at stores.- Review & analyse records, reports and documents to ensure compliance with company operational expectations.- Manage & Direct / Functions initiatives according to company policies.- Interface with Internal / external groups to ensure most efficient and professional Operational Practices.- Store Operations - Understanding, Handling and Execution.- Oversee all areas of Central Operations to ensure efficient operational support and servicing of all stores in accordance with established SOPs.- Communicate effectively with internal and external departments.- SPOC for development of new operational projects, running it through successful pilot runs and final implementation across stores.- Developing SOPs related to new processes in Store Operations, altering the current SOPs as and when needed.- Facilitate the L&D Team with inputs for ops-related training modules.- Ensure proper debrief to Regional Heads, Area Managers, Store Managers on all relevant new projects and promotions.- Co-ordination with the Merchant and IT Team for adherence to the Trade Promotion Scheduler.- Custodian for ensuring correct POP Signages are put up across stores.- Analysing and publishing reports related to store operations (like F&V Vehicle Reaching, Floor Walk, etc).- Developing Dockets for In-Store promotions in co-ordination with Merchant, Marketing, IT and SCM Team and ensure execution of the same.- Communication medium between stores and HO.- Act as a support arm to all operators and trouble-shoot problems related to store operations.Qualifications- B.Tech, M.Tech OR MBA – Analytics (Data Oriented)Required Skills- Store Operations- People Management- Analytical Skills- Presentation SkillsPreferred Skills- Minimum 3-5 years of experience in Retail / IT / FMCG / QSR (Food) / Online (Ecommerce OR Quick Commerce)