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Netscribes - Assistant Manager / Manager - eCommerce Segment

Netscribes - Assistant Manager / Manager - eCommerce Segment

NETSCRIBES DATA INSIGHTSKolkata, India
30+ days ago
Job description

AM / Manager E-Commerce

Job Description

Will be part of the management for the eCommerce business. Demonstrated experience in managing large teams and multiple clients. A strong background in project and process management is essential. Experience in Account management is mandatory with experience in working across multiple marketplaces managing services including but not limited to : Catalog listing and enrichment on marketplaces in the India US, and MENA region

Delivery management

  • Responsible for delivery management of all ongoing projects.
  • Will work with multiple team leads and project managers to ensure on-budget, on-time delivery.
  • Manage client expectations and communication.
  • Manage quality control through effective processes and ensure SLA compliance.
  • Ensure compliance with internal systems and quality policies.
  • Constantly identify opportunities for enhancing productivity using automation and process improvements.

Pre-sales support

  • Execute pilots for new clients.
  • Develop cost estimates and pitch decks to support the sales team.

    • Team development

  • Mentor and train team lead and project managers.
  • Lead the recruitment and training initiatives & generate reports.
  • Identify and incubate new offerings for eCommerce and evangelize them with existing clients.

    • Experience : 10 to 15 Must have advanced Excel, PPT & report generation expertise

  • Demonstrated experience in managing large teams (depending on experience, between 30-100 people).
  • A strong background in project and process management is essential.
  • Demonstrated experience of working with content-based processes, which may or may not be in the eCommerce domain.
  • Any experience in eCommerce would be preferable.
  • This will be an independent, senior role.
  • The person needs to have the ability to come up with solutions rather than list out problems.
  • Needs to be willing to take risks and learn from mistakes along the way

    • (ref : iimjobs.com)

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    Assistant Ecommerce • Kolkata, India