Netscribes - Assistant Manager / Manager - eCommerce Segment

AM / Manager E-Commerce

Job Description

Will be part of the management for the eCommerce business. Demonstrated experience in managing large teams and multiple clients. A strong background in project and process management is essential. Experience in Account management is mandatory with experience in working across multiple marketplaces managing services including but not limited to : Catalog listing and enrichment on marketplaces in the India US, and MENA region

Delivery management

• Responsible for delivery management of all ongoing projects.
• Will work with multiple team leads and project managers to ensure on-budget, on-time delivery.
• Manage client expectations and communication.
• Manage quality control through effective processes and ensure SLA compliance.
• Ensure compliance with internal systems and quality policies.
• Constantly identify opportunities for enhancing productivity using automation and process improvements.

Pre-sales support

Team development

Experience : 10 to 15 Must have advanced Excel, PPT & report generation expertise

(ref : iimjobs.com)