Job Title : Client Servicing Executive – Events
Company Overview :
Expro Events and Exhibits is a leading event management company specializing in large-scale government and corporate events across India. We pride ourselves on delivering innovative concepts, seamless coordination, and exceptional client experiences.
We are seeking an experienced and dynamic Client Servicing Executive with a strong background in the event management industry . The ideal candidate will have excellent communication and interpersonal skills, with the ability to manage client relationships and coordinate effectively between clients and internal teams.
Key Responsibilities :
- Serve as the primary point of contact for clients, understanding their requirements and ensuring timely communication and updates.
- Plan, coordinate, and oversee event projects from concept to completion, ensuring client satisfaction and project success.
- Work closely with creative, production, and operations teams to ensure all deliverables meet client expectations.
- Prepare and deliver presentations, proposals, and event plans to clients.
- Manage project timelines, budgets, and approvals , ensuring events are executed smoothly and efficiently.
- Handle multiple clients and projects simultaneously while maintaining high quality standards.
- Build and maintain long-term relationships with clients through professional engagement and proactive support.
- Identify opportunities for client retention and business growth through consistent relationship management.
Required Skills and Qualifications :
Minimum 5 years of experience in client servicing within the event management industry .Strong communication, presentation, and negotiation skills.Proven ability to independently manage clients and coordinate projects across departments.Excellent organizational and multitasking abilities with a high attention to detail.Professional demeanour with the ability to handle high-pressure situations.Proficiency in MS Office (Word, PowerPoint, Excel); familiarity with design or event planning tools will be an advantage.Flexibility to travel and be present on-site during event setups and execution.Additional Information :
Location : [Gurugram, Haryana]Experience : Minimum 5 years (event industry experience required)Employment Type : Full-timeCompensation : Commensurate with experience and qualificationsSkills Required
Presentation, Word, Negotiation, Powerpoint, Client Servicing, Excel, Ms Office