Professional Experience Coordinator

Be Bold. Belong. Be More.

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

The Faculty of Education is a passionate community of educators, researchers and professionals leading profound educational change. The Professional Experience Coordinator plays a vital role in bringing our Initial Teacher Education (ITE) programs to life by coordinating student placements across schools and early childhood settings. You will support students, staff and host partners through every step of the placement process from allocation to completion; ensuring our future teachers gain the real-world experience they need to succeed. You will make an impact by :

• Negotiating with host partners (early childhood education and care settings and schools) to place students consistent with the demand and capacity for placement opportunities.
• Acting as the key contact for students, staff and partner organisations on all placement-related matters, resolving issues and ensuring a seamless experience for all parties.
• Maintaining accurate placement records in systems such as SONIA, ensuring compliance with accreditation and reporting requirements.
• Supporting student readiness for placement by providing guidance on pre-placement checks, orientation and compliance processes.

What you will bring

You’re a pro-active and organised professional who takes pride in delivering high-quality customer support and building strong relationships. You thrive in a collaborative environment, can manage competing priorities with ease, and bring excellent communication skills to every interaction. To succeed in this role, you will also need :

• A relevant qualification and at least two years’ experience in an administrative, support or teaching role, or equivalent.
• High-level digital literacy, including experience with CRM systems, databases or equivalent platforms to track and manage information.
• Excellent communication and interpersonal skills, with a genuine ability to build rapport and resolve issues professionally.

It’s not essential, but we’d love it if you also had :

• Experience in the higher education, education or training sectors, particularly in placements, professional experience or student-facing support; or a background in education (such as an ITE degree, ECEC diploma, or teacher support / aide qualification).
• Familiarity using placement management systems such as SONIA.

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

We have multiple opportunities available that are :

• Full-time, continuing (permanent)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480 (no remote or metro campus options available).
• HEW Level 5. The base salary ranges from $83,563 - $92,857 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $108,642.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name :        Simon Brown, Faculty Manager

Email :         simon.brown@scu.edu.au

Applications close 11.30pm AEDT, Wednesday 26 November 2025.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment.  Employer visa sponsorship is not available for this position.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to jobs@scu.edu.au.

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