Company Overview :
ITILITE is a leading global brand in the Business Travel, Expense & Cards Management space.
Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in the US and India, serving over 500 customers.
We are a Series C funded company, having raised over $45 million from Global Tier 1 VCs like Tiger Global, and Dharana Capital.
Founder Profiles :
- Mayank Kukreja → Alumnus of IIT and IIM, with professional experience at McKinsey and Myntra.
- Anish Khadiya → Alumnus of IIT and IIM, with a background in ITC, McKinsey, and Myntra.
Role Overview :
As a member of the Founders' Team at ITILITE, you will drive high impact, high priority cross-functional initiatives critical to the company's growth.The role offers an opportunity to work with key functions including Customer Success, Partnerships, Product, Supply, and Finance.You will have significant autonomy to identify priorities, decide action plans, and execute them effectively (independently as also in collaboration with different teams).Within the first year, we expect you to manage teams and own their performance outcomes.The likely projects in the first six months would focus on Customer Success, and Partnerships.Career Trajectory & Scope :
Here's what our current Founders' team members are working on :
Hitesh Awtaney, Director Founder's Team → ex-Founder,5+ years at ITILITE
4 promotions in 5.5 yrs0-1 leading Supply, Business Finance / / 30% uptick in revenue10-100 in Customer Experience / / Scaled operations to 4x in 5 months10-100 in demand generation / / 40% drop in Cost per opportunityCurrently leading demand generation, and profitability for the US businessMrinal Ganapathy, Associate Director Founder's Team → ex-Cred, 3+ years at ITILITE
3 promotions in 3 yrs1-10 leading Customer experience & analytics / / 30% uptick in revenue0-1 leading Customer Success for a new geo / / 10x revenue in a year1-10 setting up Intent as a channel for lead generation / / 25% uptick in pipelineCurrently leading US Customer Success, and partnerships for the US businessArsh Aggarwal, India business head→ ex-Founder, 1+ year at ITILITE
10-100 in Demand Generation / / 200% growth in outbound pipeline10-100 in Sales / / 30% revenue uptick from new accounts1-10 in Customer Success / / 15% revenue growth from existing accountsCurrently leading growth and P&L for ITILITE's India BusinessIdeal Candidate Profile :
Experience : At least 3 years of experience, with at least 1+ years in similar roles in high growth startups.
Criteria that would you make a good fit for the role :
You are a problem solving ninja, and have the ability to adapt (and thrive) when faced with new challengesHighly analytical and comfortable with data analytics tools like Excel (good to be able to write SQL queries, google appscripts, build AI workflows)Comfortable with technology, and have the ability to dive deep into aspects like API's if neededSetting high-performance standards (and moving people to make it happen!)Good to have previous experience in customer facing rolesWhat is in it for you :
Enjoy unprecedented empowerment to get things doneLearn to challenge status quoClear mandate to use technology to simplify work, and make impact sustainableIf you are looking for a non-linear growth trajectory, this role is definitely for you.
Skills Required
Excel, Sql