Manager ServiceNow Business Analyst

What Success Looks Like In This Role

We are seeking a highly skilled and experienced Manager of ServiceNow Business Analyst to lead and oversee a team of 8 -10 Business Analysts. The ideal candidate will possess strong leadership capabilities, exceptional analytical skills, and the ability to effectively collaborate with cross-functional teams. This role involves managing the team while also actively participating in business analyst activities to ensure the successful delivery of projects and solutions.

Team Leadership & Management

• Provide direction, mentorship, and support to a team of business analysts, fostering a collaborative and high-performance work environment.
• Plan and allocate resources for short-term and long-term projects, ensuring optimal use of team capabilities.
• Conduct regular performance evaluations, set goals, and provide feedback to team members to drive continuous improvement.
• Lead the recruitment and onboarding process for new business analysts, ensuring a strong and talented team.

Business Analysis & Solution Design

Client & Stakeholder Engagement

Documentation & Technical Writing

Project & Technical Oversight

You will be successful in this role if you have :

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT] or alternatively Toll Free : 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Skills Required

Servicenow, Itsm, Agile Methodologies, ITOM, Grc, Jira, HRSD, Csm