Introduction & Summary :
We are seeking a highly skilled Application Expert to support the expansion and adoption of our Customer Data Platform (CDP). This mid-level / senior consultant will work cross-functionally with business operations and technical teams to ensure the effectiveness and scalability of CDP implementations. The ideal candidate will possess a strong technical background in data systems and the ability to troubleshoot issues swiftly, while maintaining a focus on data-driven marketing initiatives.
Main Responsibilities :
- Act as first line support for platform issues, resolving incidents affecting data flows and platform behavior.
- Monitor platform performance and usage, identifying inefficiencies for improvement.
- Manage platform configurations, access control, and compliance.
- Collaborate with data teams on integrations and data model updates using tools such as dbt, Terraform, and BigQuery.
- Create documentation and troubleshooting guides for efficient knowledge sharing.
- Conduct quality assurance checks to ensure data consistency.
Key Requirements :
Strong understanding of marketing activation and customer data use cases.Experience with Customer Data Platform capabilities including audience segmentation and campaign delivery.Hands-on experience with leading CDPs such as Hightouch, ActionIQ, Segment, or Mparticle.Familiarity with GDPR and data governance practices.Data engineering knowledge, particularly with GCP BigQuery, dbt, and Terraform.Excellent troubleshooting skills to identify root causes across systems.Strong communication abilities to liaise with technical teams and marketers.Nice to Have :
Experience in programmatic advertising or data analytics.Knowledge of advanced data modelling techniques.Experience with additional CDP tools.Other Details :
This role is a full-time consultant position meant to facilitate the global adoption of our CDP. Flexibility in responsibilities is expected based on project priorities. Candidates should be proactive and committed to delivering high-quality results.
Skills Required
Gdpr, BigQuery, Terraform, dbt, Data Governance