Job Description
Academic Background : Diploma / Bachelor's Degree in Mechanical Engineering
Preferred Industry : Gear Cutting Machine tool industry
Work Experience : 2 to 4 years
Main Task
Customer Support :
- Providing pre-sales technical support, including feasibility studies and presentations to customers.
- Offering post-sales support, including training,troubleshooting, and resolving process-related issues at customer sites.
- Conducting machine commissioning and ensuring optimal performance.
Application Development
Developing and optimising applications for existing machines.Assisting in the development of new gear cutting machine products.Conducting component trials and prove-outs.Technical Expertise
Analysing engineering drawings, electrical schematics, and manufacturing processes related to gear cutting.Understanding customer requirements and translating them into machine configurations and process parameters.Providing technical documentation like offers, control plans, and cycle time studies.Collaboration And Communication
Collaborating with sales and product development teams to address customer needs and provide feedback.Maintaining clear communication with customers to address queries and provide solutions.Representing the company at exhibitions and industry events.Competencies Required
Gear Manufacturing Process Knowledge :
Understanding of various gear types (spur, helical,bevel, etc.), gear cutting methods (hobbing, shaping,grinding, etc.), and the associated tooling, fixtures,and setup procedures.Machine Operation And Setup
Familiarity with operating and setting up gear cutting machines, including CNC controls (Fanuc, Siemens,etc.).CNC Programming
Proficiency in programming gear cutting machines,including part programming and understanding of different CNC control systems.Troubleshooting And Diagnostics
Ability to diagnose and troubleshoot issues related to machine performance, process parameters, and product quality.Metrology And Inspection
Knowledge of gear metrology principles, inspection equipment (CMMs, gear checkers), and the ability to interpret measurement data.Skill Required
Communication Skills :
Excellent verbal and written communication skills to interact with customers, explain technical concepts,and collaborate with internal teams.Customer Focus
Understanding customer needs and providing technical support to ensure customer satisfaction.Adaptability And Flexibility
Willingness to adapt to changing customer requirements and work in a dynamic environment.Willingness To Travel
Ability to travel to customer sites for installations,training, and troubleshooting.Knowledge On SPC
Ability to prove machine for statistical process control (SPC)Work Location : Peenya / Dabaspete, Bangalore.
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Skills Required
Cnc Programming