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Modernization sales - Senior Engineer

Modernization sales - Senior Engineer

ConfidentialMumbai City
30+ days ago
Job description
  • Proactively develops and creates customer relationships in his / her area of responsibility.
  • Is accountable for developing KONE position in his / her customer base or market area.
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
  • Ensures customer satisfaction and solving complaints with the rest of the KONE team
  • Documents the customer and contact information, maintains customer data
  • Promotes asset management plans with customers to support budgeting
  • Sell

    • Proactively generates opportunities from existing customer base
    • Collaborates with maintenance team for leads (maintenance technicians)
    • Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns.
    • Is accountable for finding customer needs and that KONEs solution matches with the needs
    • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his / her authority
    • Validates that the contents of the contract are in line with the negotiation process outcome
    • Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date
    • Responsible for timely and accurate reporting in CRM
    • Responsible for gathering relevant information about market and competitors from the field
    • Supports the finance function in money collection.
    • Is responsible for the account over the entire sell process
    • Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
    • Is accountable for the project / order until Order Booking
    • Drives execution of her / his individual sales plan
    • Skills Required

      Controls, Leadership

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    Senior Sales Engineer • Mumbai City

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