About the Role :
We are looking for an experienced Area Operations Manager with a background in managing coffee chains / QSR outlets. The ideal candidate will oversee multiple café locations across Bangalore, ensuring smooth day-to-day operations, strong staff performance, and high customer satisfaction.
Key Responsibilities :
- Operations Management : Oversee daily operations across multiple café outlets in Bangalore, ensuring brand SOPs are followed.
- Staff Hiring & Training : Recruit, train, and manage café staff (baristas, supervisors, support staff) to maintain service standards.
- Inventory & Supply Chain : Monitor stock levels, manage vendor coordination, and ensure efficient inventory usage to minimise wastage.
- Store Audits : Conduct regular audits of cafes (hygiene, quality, compliance, customer service, and cash handling).
- Reporting : Prepare operational reports for management, highlighting key metrics and areas of improvement.
- Travel : Frequent travel across Bangalore outlets to monitor and support store teams.
Requirements :
Minimum 3–5 years of experience in operations management with a coffee chain / QSR brand.Strong experience in staff hiring, training, and team management .Knowledge of inventory management systems and operational audits.Excellent leadership, communication, and problem-solving skills.Comfortable with field travel across multiple café outlets in Bangalore.Mandatory : Candidate must own a 2-wheeler vehicle with a valid license for intra-city travel.Perks & Benefits :
Competitive salary + performance-based incentives.Opportunity to work with a fast-growing coffee brand.Career growth into regional and national operations leadership roles.