Cafe Service Lead

Location : Cox Town, Bangalore

We’re looking for a Cafe Manager who can do more than run the floor.

We want someone who can read the room.

Someone who sees when a guest needs a warm smile or when a barista needs a hand steaming milk. Someone who knows the difference between being busy and being alive.

You’ll be the bridge between kitchen, counter, and community — turning daily service into an act of art and care.

What You’ll Do

• Lead our service team with confidence, humour, and kindness.
• Create a rhythm on the floor — service that flows , smiles that linger, and conversations that feel genuine.
• Work closely with our chefs and baristas to make sure food, coffee, and service tell one story.
• Keep the operations sharp : shift plans, back of house set up, and guest feedback.
• Anticipate needs before they’re spoken — from a water refill to a team pep talk.

You’ll Fit Right In If You

The Vibe at Work

What You’ll Get

How to Apply

Send your CV to pooja@backerandcharlie.com.

Bonus points : If you add a short note about the most meaningful guest experience you’ve ever created (or received).

We care less about titles. More about taste, tone, and heart.