Customer support

Responsibilities

Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Responsible to support the Engineer on Field

Daily Co-ordination and Support with Team

Co-ordinate and update customer service call status

Generating daily, Weekly and monthly report

Maintaining inventory

Tracking engineer expenses

The candidate is required to attend to the customer calls and provide them the required information

The candidate should be able to understand the client’s complaints and work upon resolving them

The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer

MIS on Daily / Weekly / monthly basis to be submitted to the management

Qualifications

Ex=3-4 Years

Location- Navi Mumbai Vashi

Required Skills

Any service industries candidates will be applicable but Field Engineer coordination should be must

Preferred Skills

Field Engineer coordination

Pay range and compensation package

Salary- 25-30K

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Interested can call to Aditya Kumar on- 8527750087 / 9631857963 (Whatsapp Resume for immediate response)

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