This job offer is not available in your country.
Customer Support Executive
PilgrimMumbai, Maharashtra, India14 hours ago
Job descriptionHigh school diploma or equivalent; associate or bachelor’s degree is a plus . Prior experience in customer service or support is preferred but not mandatory. Excellent communication skills (verbal and written). Strong problem-solving and decision-making skills . Empathetic, patient, and customer-focused attitude. Ability to manage multiple inquiries in a fast-paced environment . Familiarity with customer support software, ticketing systems, or CRM tools is a plus. Ability to work independently as well as part of a team . Flexible to work in shifts or adapt to changing schedules. Be part of a friendly and collaborative team that values customer experience. Opportunities for learning, growth, and skill development . Make a real impact by helping customers and improving processes. Work in a dynamic environment where every day is different.
Location : Marol, Andheri
Job Type : Full-Time
Experience : 6 months+
About the Role
We are looking for a Customer Support Associate who will be the friendly voice of our brand. You will assist customers, resolve issues efficiently, and ensure a seamless and positive experience at every touchpoint. If you enjoy helping people, solving problems, and delivering excellent service, this role is perfect for you!
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, live chat, and social media .
- Provide accurate information about products, services, policies, and procedures .
- Assist customers in troubleshooting and resolving issues efficiently.
- Handle requests, complaints, and concerns professionally and empathetically.
- Follow up with customers to ensure complete resolution and satisfaction.
- Escalate complex issues to the relevant teams and coordinate solutions.
- Maintain detailed records of all customer interactions and feedback.
- Collaborate with team members to share knowledge and improve customer service processes.
- Identify opportunities to recommend additional products or services based on customer needs.
What We’re Looking For
Why You’ll Love Working With Us
✅ If you are passionate about providing excellent customer service and enjoy helping others, apply today!
Create a job alert for this search
Customer Support Executive • Mumbai, Maharashtra, India
Related jobs
- Promoted
Client Servicing Executive
Interactive AvenuesMumbai, Maharashtra, India Client Servicing : Account Executive / Sr.We are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist.
The Account Executive is responsible for managing an ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Client Servicing Executive
Bottomline Media Pvt LtdBandra, Maharashtra, India Bottomline Media Pvt Ltd is a Global Integrated Marketing Media Company located in Bandra.Looking for an experienced executive with 2-3 years of experience.
This is a full-time on-site role as a Cl...Show moreLast updated: 14 hours ago
- Promoted
Customer Support Executive
SingleDebtMumbai, Maharashtra, India We Are Hiring - Customer Support Executive (Telecaller)!.Customer Support Executive (Paralegal Team).Pure Day Shift (9 AM - 6 : 30 PM).
Single Debt is India’s first and only Debt Management Company, l...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Service Team Lead
Hector & Streak Consulting Private LimitedThane, Maharashtra, India Team Lead - Customer Service in.Chemical / Pharma / API Intermediates manufacturing industry.Candidates preferred from above industry only.
Customer Service (CS) Team Lead.CS India strategy into ope...Show moreLast updated: 14 hours ago
- Promoted
Client Servicing Manager
Collective Artists NetworkMumbai, Maharashtra, India Advertising / Marketing / Communications.We are looking for a dynamic and driven.The ideal candidate will be responsible for managing client relationships, coordinating with internal teams, and ens...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Service Representative
TripleKalyan-Dombivli, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 11 days ago
- Promoted
Customer Support Executive
TPMumbai, Maharashtra, India International Voice (Customer Support).HSC (12th pass) with relevant experience(.Excellent English communication skills.Willingness to work in rotational shifts.
The role requires individuals with p...Show moreLast updated: 23 days ago
- Promoted
- New!
Client Service Executive
parentune.comThane, IN Reports to : Manager – Business .Location : Gurgaon (Work from Office).Experience : Minimum 1 year of full-time experience in Client Servicing ( Media or Digital Agency).
Needs to have experience in ru...Show moreLast updated: 1 hour ago
- Promoted
- New!
Senior Client Servicing Manager
DreamSequenceMumbai, Maharashtra, India DreamSequence is an AI-first advertising and production agency specializing in creating innovative ads, social media content, event films, corporate films, and animation.
Our clients include Mondele...Show moreLast updated: 14 hours ago
- Promoted
- New!
Customer Support Supervisor
Jet Stream Ent.Kalyan-Dombivli, IN Advance Your Career as a Technical Customer Support Supervisor.Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated...Show moreLast updated: 17 hours ago
- Promoted
Client Servicing Manager
Inextis EventsMumbai, Maharashtra, India Inextis Events is an award-winning experiential marketing agency based in Mumbai.Since its establishment in 2013, the company has been delivering thoughtful creativity and impeccable execution to c...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Executive
Koffeetech CommunicationsMumbai, Maharashtra, India We are seeking a proactive and detail-oriented Client Servicing Executive to join our team.The ideal candidate will act as the primary point of contact for our clients, ensuring their needs are met...Show moreLast updated: 30+ days ago
- Promoted
- New!
Client Servicing Manager
Qube HealthMumbai, Maharashtra, India This role offers the opportunity to be a part of QubeHealth’s Client Team that’s focused on boarding & maintaining relationships with the clients.
We are seeking a highly motivated and experienced i...Show moreLast updated: 14 hours ago
- Promoted
- New!
Customer Support Executive
Criniti's Management Services LLPMumbai, IN Job Title : Customer Support Executive.We seek a dynamic and customer-oriented individual to join our call centre team.As an inbound call centre candidate, you will handle incoming customer calls, a...Show moreLast updated: 1 hour ago
- Promoted
Client Servicing Executive
VelivoHRMumbai, Maharashtra, India We are looking to recruit this position for our client.We are looking for an Executive with 2-4 years of experience in a digital marketing agency.
Work with agency principal and clients on execution...Show moreLast updated: 23 days ago
- Promoted
Client Servicing Executive
FCB KinnectMumbai, Maharashtra, India You’ll help ideas come to life, build real client relationships, and keep projects moving.You’ll decode briefs, juggle timelines, and rally teams to deliver fast, smart, and effective work.If you’r...Show moreLast updated: 11 days ago
- Promoted
- New!
Customer Support Executive
APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTSMumbai, Maharashtra, India Profile- Customer Service Executive.Experience- Fresher to 2 Years.Should handle inbound and outbound calls.Should handle customer escalation calls.
Should escalate the pending work as per escalatio...Show moreLast updated: 14 hours ago
- Promoted
- New!
Customer Support Executive
Teleperformance Global ServicesMumbai, Maharashtra, India Customer Support Representative.Customer Support Representative.This role is ideal for a proactive and customer-focused individual looking to begin their career in customer support.The individual w...Show moreLast updated: 14 hours ago