Customer Support

WELCOME FRESHER'S

About the Company : -

Hi Folks,

Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.

About the Role

Job Title : Customer Service

Domain : Voice / NON -VOICE Process

Experience : 0-1 Year(s)

Location : Mumbai -Malad

Shift : 7 : 00AM -11 : 00PM (Any 9 Hours)

Responsibilities

• Provide high-quality customer support via various channels (phone, email, chat, etc.).
• Address customer inquiries related to products or services in a timely and professional manner.
• Resolve customer issues and complaints effectively, ensuring satisfaction.
• Assist in the sales process by providing product information and support to customers.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the sales team to enhance customer experience and service delivery.
• Handle escalations and ensure customer satisfaction at every touchpoint.

Qualifications

Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience

If you're interested, please share your updated CV with me at alok.sharma2@teleperformancedibs.com.

Share below details :

Looking forward to hearing from you.

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