Hiranandani Financial Services - Head - Collections Strategy / Analytics

About the job :

Key Responsibilities :

• Lead the rollout of MIS, analytics, and process setup for MSME / LAP products within the collections and tele-calling unit.
• Collaborate with stakeholders to monitor end-to-end performance and productivity.
• Manage automation projects, develop user stories, and oversee UAT for the collections unit.
• Leverage collection systems to devise strategies for field, branch, agency, and tele-calling units to enhance portfolio performance.
• Support budgeting and forecasting activities for the collections unit.
• Develop and implement advanced analytics methodologies, including statistical modeling, to provide insights that drive business impact.
• Analyze large datasets to identify trends and actionable insights to improve collections outcomes.
• Create advanced reports and dashboards to support faster and informed decision-making.
• Prepare and maintain Collection Decks, showcasing various portfolio and collection metrics.
• Continuously improve processes and strategies for better operational efficiency.
• Automate and enhance existing MIS reports and develop new ones based on stakeholder requirements.
• Publish regular (weekly, daily, monthly) MIS reports, dashboards, and presentations to the leadership team and other stakeholders.

Key Accountabilities :

(ref : iimjobs.com)