Client Experience Coordinator

Company Description

We are a specialized Metabolic Treatment Center dedicated to helping people restore their metabolic health through scientific, holistic, and personalized care. Our goal is to create a warm, professional, and healing environment for every client who visits us.

Role Description

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our patients. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-desk operations efficiently.

Qualifications

• Greet and assist patients or visitors in a warm and professional manner.
• Manage patient appointments, calls, and scheduling using our booking system.
• Maintain front desk cleanliness and ensure a welcoming environment.
• Handle patient inquiries and provide information about treatments and services.
• Coordinate with doctors, therapists, and other staff for smooth operations.
• Maintain records, billing, and patient data accurately.
• Assist in administrative tasks like filing, reporting, and data entry.
• Support marketing or clinic events when required.