SAP Customer Relationship Management (CRM) : Service

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TCS Hiring for skill " SAP Customer Relationship Management (CRM) : Service ".

Role : SAP CRM Functional

Required Technical Skill Set : SAP CRM

Experience : 4 to 12 years

Work Location : Pan India

Note : Looking for 30days Notice period / immediate Joiners.

Must-Have :

Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes. Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applications Should have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications. Should have good experience / strong domain knowledge CRM area specially with regards to Utilities industry. Strong understanding of business processes behind customer programs Define and execute unit test, integration test and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues / bugs identified during implementation, testing, and post-Go Live Support.

Good-to-Have :

Should be able to provide workload estimations for a functional need based on predefined calculation strategies. Should be able to conduct detailed design meetings directly with the client to finalize the functional need. Work collaboratively with cross-functional and technical teams with minimal supervision. Should be highly self-motivated, self-driven and independent in daily operations.

Responsibility of / Expectations from the Role :

1 Minimum 8-10 years of experience in SAP CRM.

2 Good requirement analysis skills

3 Good communication skills

Note : Virtual / Video call interview will be on 25th Nov 2025 @10.00 AM to 5.00 PM.

Note : Applications will be shortlisted based upon response received & Eligibility criteria.