- Lead, manage, and mentor the administration team, including administrative assistants, office managers, and support staff.
- Establish performance metrics and conduct regular evaluations.
- Foster a culture of continuous improvement, accountability, and high performance within the administrative team.
Operational Oversight :
- Ensure the smooth operation of daily administrative functions, including facilities management, office supplies, and overall workplace efficiency.
- Develop and implement operational strategies that improve workflow and efficiency.
- Maintain a high standard of office environment and safety.
Budget & Financial Management :
- Develop and manage the administrative budget, ensuring cost-effective utilization of resources.
- Monitor expenditures, including vendor contracts, supplies, and office equipment.
- Ensure procurement processes are transparent, efficient, and cost-effective.
Policy Development & Compliance :
- Develop, implement, and enforce company policies, procedures, and compliance frameworks related to administrative functions.
- Ensure compliance with all legal, regulatory, and safety requirements.
- Stay up-to-date with relevant regulations and laws impacting administrative practices.
Vendor Management :
- Oversee relationships with external service providers, including facilities management, office supplies, IT vendors, and contractors.
- Negotiate contracts and manage vendor agreements to ensure quality and cost control.
Office Management :
- Ensure the proper functioning of office systems such as IT, telecommunications, security, and maintenance.
- Manage the allocation of office space and ensure that the physical office environment meets the needs of the organization.
- Implement sustainability and energy-saving practices in office operations.
Strategic Support :
- Provide administrative support to senior management, including the preparation of reports, presentations, and other documentation as needed.
- Participate in strategic planning and decision-making processes to align administrative operations with organizational goals.
Event and Project Management :
- Oversee the planning and execution of company events, meetings, and conferences.
- Lead and manage special administrative projects, ensuring they are delivered on time and within budget.
Key Skills and Competencies :
Leadership : Strong leadership and team management skills, capable of driving high performance and motivating staff.
Organizational Skills : Exceptional ability to organize, prioritize, and manage multiple tasks efficiently.
Communication : Excellent verbal and written communication skills for effective interaction with staff, vendors, and executives.
Problem Solving : Ability to anticipate challenges and develop solutions that support operational efficiency.
Attention to Detail : High level of accuracy and attention to detail in administrative processes.
Tech-Savvy : Proficiency in Microsoft Office Suite, office management software, and familiarity with modern IT systems.
Negotiation Skills : Strong negotiation and contract management Master's degree Minimum of 7-10 years of administrative experience, with at least 3-5 years in a leadership or managerial role.
- Experience managing budgets, vendor relationships, and administrative teams.
Certifications : Relevant certifications in administration, management, or operations (e.g., PMP, Certified Administrative Professional) are a plus
(ref : iimjobs.com)