Voice Role

We are seeking a dynamic individual for the Voice Role in our team in India. The ideal candidate will be responsible for managing customer interactions over the phone, providing exceptional service and support, and ensuring a positive experience for our clients. This role is suitable for candidates with 0-4 years of experience who are looking to grow their careers in the customer service sector.

Responsibilities

• Handle inbound and outbound voice calls with customers.
• Provide excellent customer service and support through effective communication.
• Resolve customer queries and issues in a timely manner.
• Document customer interactions and maintain accurate records.
• Work collaboratively with team members to achieve service goals and targets.

Skills and Qualifications

Skills Required

Voice Recognition, Customer Support, Technical Troubleshooting, Data Analysis