Tele-Counsellor (4 Positions)
Location : Kolkata (On-site)
Experience : 2+ years (Experience in academic / education industry mandatory)
Compensation Package : ₹10,000 – ₹20,000 per month
Job Description :
We are looking for experienced Telecallers / Counsellors with a strong background in the EdTech or education counselling space. The role involves calling, guiding students and parents, and driving admissions for our education programs.
Responsibilities :
- Make outbound calls to prospective students and parents.
- Clearly explain course offerings, teaching methodology, batch details and program benefits.
- Follow up on inquiries and schedule appointments for counselling sessions.
- Maintain accurate records of calls and interactions.
- Achieve monthly call and lead conversion targets.
- Convert leads into walk-ins, counselling sessions and admissions.
- Coordinate with the internal team for walk-ins, demos and conversions.
Requirements :
2+ years of experience in telecalling in the academic / education sector.Excellent communication and persuasive skills.Comfortable with target-driven counselling and follow-ups.Ability to handle objections professionally and courteously.Why Join Us
Opportunity to work in a growing education-focused setup.Stable role with scope for growth into senior counselling and operations.Supportive team environment and structured monthly goals.