Manager, Learning and Development Delivery

Manager, L&D Delivery (Learning Design Manager)

Location : India

Job Description :

McDonalds has an exciting opportunity for a Manager, L&D Delivery (Learning Design Manager) role based in our India Global Business Services Office. You will play a pivotal role, leading a team in shaping how learning experiences are designed, developed, and executed across the organization.You will lead a team that may consist of instructional / learning experience designers, technical developers (Unity, HTML5, JavaScript, WebGL, XML, etc.), graphic artists, video developers, and / or communications / marketing designers to drive the development / maintenance of L&D courses and content aimed at enhancing the skills, knowledge, and capabilities of restaurant and corporate employees. You will partner with Centers of Expertise, Markets, and L&D Technology support, and manage internal and external designers who bring learning courses to life.You will support our learning culture, ensuring that programs are aligned with business objectives and driving both individual and organizational growth.You will be responsible for leading a team in creating impactful learning experiences tailored to McDonalds workforce. You will design and deliver engaging, effective, and immersive learning programs aligned with the organizations goals. You will work in a dynamic team of learning design professionals, supporting a wide range of programs that span both corporate and restaurant audiences globally, such as Leadership Development, Inclusion, Onboarding, Restaurant Curriculum, Corporate Development, Engagement, or Operations.This role is ideal for a leader who can operationalize the vision and strategy of L&D and lead a team of imaginative and innovative learning designers, and who thrives in a fast-paced, matrixed environment and is passionate about building leading-edge learning solutions that empower McDonalds people to grow and succeed.

The candidate is expected to reside within India.

Responsibilities :

In addition to following McDonalds policies and procedures, principal accountabilities include, but are not limited to :

Team Leadership :

• Lead, coach, and develop a team of learning and development designers.
• Manage project assignments, capacity planning, and performance feedback for team members.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Manage allocation of team resources to align with critical needs and priorities as needed
• Develop and maintain a strong pipeline of talent through continuous talent management, development planning, talent assessment + succession planning and performance management
• Effectively manage performance and build a high-performing team.

Content Design and Development :

Technical Development :

Performance Monitoring and Continuous Improvement :

Qualifications :