OYO - Lead - Franchise Excellence / Analytics & Projects

About the Role :

At G6 Hospitality, the Franchise Excellence team drives process improvement, builds SOPs, ensures seamless operations, manages the franchise helpdesk, and delivers product excellence. We are looking for an Analytics & Projects Lead to spearhead data-driven initiatives that enhance efficiency, optimize processes, and generate actionable insights across our franchise network.

Key Responsibilities :

• Develop, monitor, and report on KPIs for franchise operations, helpdesk performance, and SOP adherence.
• Use SQL, Python, and advanced Excel to design dashboards, analyze trends, and generate insights.
• Lead process improvement and automation projects, from scoping to execution and scaling.
• Drive structured project management across initiatives, ensuring stakeholder alignment and measurable outcomes.
• Prepare executive-level presentations and recommendations for leadership decision-making.

Required Skills & Qualifications :

(ref : iimjobs.com)