Chat & Email Executive

Urgent opening for English Chat & Email support at Thane

Thane (Mumbai) Location, Candidate should be good in English. Candidate should ready to work for night shift (Rotational shift), this is one of the Europe based company and you will get any two week off. NO WORK FROM HOME

Interested candidates send us your Resume via email or via WhatsApp on 7900117773. Email : [HIDDEN TEXT]

Responsibilities :

Respond to inquiries via chat promptly and professionally.

Escalate complex or unresolved issues to a higher level of support.

Communicate process information and updates to customers.

Collaborate with team members to improve customer support processes.

Stay up to date with process and services.

Monitor and manage multiple chat conversations simultaneously.

Adhere to company policies and procedures in resolving complaints.

Participate in regular training sessions to enhance product knowledge and customer service skills.

Skills Required

Live Chat, Email