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Support specialist

Support specialist

3AK Chemie Pvt LtdHyderabad, TG, in
15 hours ago
Job type
  • Quick Apply
Job description

Job Description

Key Responsibilities :

  • Market Development
  • Initiate lead generation efforts in one new market and one existing market.
  • Customer & Channel Mapping
  • Identify potential customers across relevant sectors, industries, departments (e.g., Purchase, Level 3, Decision Makers).
  • Build a database of potential distributors and resellers.
  • Lead Generation Strategy Execution
  • Develop and implement comprehensive strategies to generate high-quality leads via :
  • Search engines (Google)
  • Social media platforms
  • Email marketing
  • Cold calling
  • Content marketing
  • Paid advertising

Events : seminars, webinars, exhibitions, etc.

Target Audience Research

  • Conduct detailed research to understand audience demographics, preferences, behaviors, and pain points.
  • Use insights to tailor campaigns and messaging.
  • Website & Landing Page Optimization

  • Collaborate with marketing and web development teams to enhance website content and landing pages.
  • Apply best practices for UX, conversion rate optimization, and lead capture forms.
  • Tool Proficiency

  • Utilize lead generation platforms such as :
  • Marketing automation software
  • CRM systems
  • Email marketing tools
  • Social media platforms
  • Analytics tools

    Data-Driven Decision Making

  • Interpret campaign metrics and performance data to refine strategies.
  • Communication & Creativity

  • Strong written and verbal communication skills.
  • Ability to develop compelling content and offers.
  • Project management and organizational capabilities.
  • Focused on achieving lead generation targets and KPIs.
  • Milestones

  • Familiarization & Onboarding
  • Understand company products, services, target audience, and lead generation goals.
  • Review existing strategies, tools, and systems.

    Research & Analysis

  • Study target audience demographics, interests, pain points, and online behavior.
  • Analyze competitor strategies and industry trends to identify opportunities.
  • Strategy Development

  • Create a lead generation strategy aligned with business goals.
  • Define KPIs and measurable targets.
  • Content Creation & Optimization

  • Collaborate with the marketing team to produce relevant content :
  • Blog posts, ebooks, landing pages, e-flyers, social media posts
  • Optimize content for SEO and user experience to enhance lead capture.
  • Requirements

  • Proven experience in customer support or as a client service representative.
  • Strong phone contact handling skills and active listening abilities.
  • Familiarity with CRM systems and practices.
  • Customer-oriented with the ability to adapt / respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • A graduation degree is required; additional certifications are a plus.

    Benefits

    Competitive market standard salaries.

  • Comprehensive medical benefits.
  • Commute assistance.
  • Five-day working week.
  • Statutory benefits as per regulations.
  • Requirements

    strong background in NDT and MRO.

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    Support Specialist • Hyderabad, TG, in

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