This job offer is not available in your country.

Customer Support & Admin Specialist

PropertyLoopHyderabad, IN

30+ days ago

Job description

Job Title : Customer Support & Admin Specialist

Location : Remote (India-based preferred)

Hours : Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm

Company : PropertyLoop.co.uk

Salary : Competitive | Based on Experience

About the Role

We’re PropertyLoop.co.uk, one of London’s fastest-growing PropTech platforms, revolutionising the way people rent, buy, and sell homes. We’re looking for an exceptional Customer Support & Admin Specialist to join our fully remote team.

This is not a call centre role — it’s high-level, hands-on support across our lettings and sales operations. You’ll handle complex queries, support estate agents and clients, manage contracts, and own high volumes of admin tasks. If you're detail-obsessed, a fast thinker, and thrive under pressure — we want you.

Key Responsibilities

Respond to customer enquiries (email, live chat, phone, tickets) with speed and professionalism
Manage tenancy and sales progress : contracts, payments, documentation, and compliance checks
Liaise with landlords, tenants, agents, buyers and sellers — all with calm, clarity, and care
Troubleshoot issues around maintenance, arrears, legal terms, and customer onboarding
Keep workflows up-to-date across platforms like Excel, Stripe, HubSpot, and internal CRMs

Who We’re Looking For

Fluent in English (spoken and written) with impeccable grammar and tone

Highly organised, proactive, and capable of handling a heavy admin workload

Emotionally intelligent — calm under pressure, solution-oriented, and a clear communicator

Tech-savvy — fast typing and confident navigating digital tools and CRMs

Strong grasp of contracts, legal terms, or property workflows (a big plus)

Remote setup ready : fast internet, noise-free space, webcam, and noise-cancelling headset

What You’ll Get

Full training and daily support

Opportunity to grow within a fast-scaling UK tech company

Work with a sharp, mission-driven team

Real ownership and career progression

This Role Is Not For You If :

You struggle with admin-heavy roles or multi-tasking

You’re looking for a relaxed, low-volume support job

You cannot commit to UK hours or weekend shifts

Create a job alert for this search

Customer Support Specialist • Hyderabad, IN

Related jobs

Promoted

Customer Support Specialist

Scry AIhyderabad, telangana, in

Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 14 days ago

Promoted

Customer Support Team Lead

Live Connectionshyderabad, telangana, in

Greetings from Live Connections.Position – Team Lead (Customer Support).Rounds (face to face interview).Minimum 2–4 years overall, with. Domestic Inbound Customer Support (Voice Process).Excellent c...Show moreLast updated: 3 days ago

Promoted

Technical Support Specialist

ConfidentialDelhi, Hyderabad / Secunderabad, Telangana

The Technical Support Specialist - Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a cri...Show moreLast updated: 30+ days ago

Promoted
New!

D365 F&O Support Specialist

Olive Trees ConsultingHyderabad, IN

Our client is a manufacturing company, headquartered in UK with their India office in Bangalore.This role is for a Senior Developer with significant DevOps experience. Dynamics 365 Application Suppo...Show moreLast updated: 16 hours ago

Promoted

Technical Support Specialist II

ConfidentialHyderabad / Secunderabad, Telangana

Act as a subject matter expert with deep knowledge of end-to-end service desk operations.Collaborate with cross-functional and cross-product teams to resolve customer issues effectively.Ensure high...Show moreLast updated: 28 days ago

Promoted

Customer Support Engineer

ConfidentialHyderabad / Secunderabad, Telangana

Answer ACD calls related to technical issues of the users ranging from local desktop to applications and AV requirements. Respond to email and SRS requests for audio conference bookings.Act as confe...Show moreLast updated: 30+ days ago

Customer Care -Technical Support Specialist

UWorld, LLCHyderabad, TG, IN

Quick Apply

UWorld is a leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over 2 million students have trusted ...Show moreLast updated: 30+ days ago

Promoted

Customer Support Supervisor

Jet Stream Ent.Hyderabad, IN

Advance Your Career as a Technical Customer Support Supervisor.Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated...Show moreLast updated: 4 days ago

Promoted

Technical Support Specialist

NIKSUNhyderabad, telangana, in

Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 14 days ago

Promoted

Customer Support Specialist

ConfidentialHyderabad / Secunderabad, Telangana, India

Important Note for Applicants : .As part of our application process, you will receive an assessment immediately upon applying. This assessment is designed to take approximately 30 minutes and must be ...Show moreLast updated: 28 days ago

Promoted
New!

Customer Support Specialist

TUTOADDAHyderabad, IN

This is a full-time role for a Customer Support Specialist.The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolvin...Show moreLast updated: 16 hours ago

Promoted

Wintel and O365 Admin

Programmers.ioHyderabad, Telangana, India

Job Title : Wintel and O365 Admin.Shift Timings : Its rotational shift.Majorly Day shift IST and EST ( EST will be from home). Location : Hyderabad, Work from Office.Experience Required : 3 - 8 Years.MS36...Show moreLast updated: 4 days ago

Promoted
New!

Customer Support Specialist

ReframeHyderabad, IN

Reframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support. We’re on a mission to help millions transform their relationship with al...Show moreLast updated: 6 hours ago

Promoted

Customer Support Specialist (unpaid)

SM Recordsecunderabad, telangana, in

SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago

Promoted

Customer Support Analysts

ConfidentialHyderabad / Secunderabad, Telangana

This candidate will be at a customer facing role.Candidate should come from technical support background.Should be well versed with basic troubleshooting experience. Looking for an experience in voi...Show moreLast updated: 23 days ago

Promoted

Technical Support Specialist

AppLogic NetworksHyderabad, IN

As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

Karya.cloudHyderabad, Telangana, India

SaaS-based All-in-one Business Management Software company located in Hyderabad.The company is focused on revolutionizing the way SMEs operate by providing HRM, CRM, Project Management, Finance & A...Show moreLast updated: 1 day ago

Promoted

Customer Support

ConfidentialHyderabad / Secunderabad, Telangana

Dealing in mutual funds process.Year exp in customer service preferably in finance will be added advantage BCom candidates only. Two rounds of interview Versant and operation round.Should have Windo...Show moreLast updated: 30+ days ago