Telecaller

Description

We are looking for a motivated Telecaller to join our team in Thiruporur.

Responsibilities

Key Responsibilities

• Make outbound calls to prospective students and parents from provided databases.
• Explain various engineering courses, eligibility criteria, and admission procedures.
• Follow up regularly on leads through calls, messages, and emails.
• Maintain and update reports on daily calls, inquiries, and admissions progress.
• Handle incoming calls and resolve queries professionally.
• Provide accurate information about fees, scholarships, placements, and facilities.
• Coordinate with the admissions and marketing team to meet monthly admission targets.
• Convince undecided students by addressing concerns and highlighting college strengths.
• Maintain high standards of service quality and communication etiquette.

Skills and Qualifications

Education

Bachelor of Applied Science (BAS), Bachelor Of Pharmacy (B.Pharm), Bachelors of Law (B.L / L.L.B), Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A), Bachelor of Dental Surgery (B.D.S), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Social Work (B.S.W), Bachelor of Arts (B.A), Bachelor of Architecture (B.Arch), Bachelor of Music, Bachelor of Science (B.Sc), Bachelor of Interdisciplinary Studies, Bachelor of Health Science, Bachelor Of Technology (B.Tech / B.E), Bachelor of Education (B.Ed), Bachelor of Music Education (B.M.E.), Bachelor in General Studies (BGS), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA / ALB), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Business Administration (B.B.A), MBBS

Skills Required

Telemarketing, Cold Calling, Customer Service, Lead Generation, Sales Techniques, crm software, Data Entry, Product Knowledge, Negotiation Skills, Time Management