Client Management Specialist

Job Description - Client Management Specialist / Account Manager

Location : [Kukatpally, Hyderabad - Hybrid]

Employment Type : Full-time

About the Role

We’re looking for a proactive Account Manager who can act as the bridge between

our clients and internal teams. This role is about understanding client needs,

ensuring smooth communication, and making sure projects are delivered on time

with quality.

Key Responsibilities

• Act as the primary point of contact for assigned clients
• Understand client requirements and translate them into actionable briefs for
• internal teams
• Coordinate with design, marketing, and operations teams to ensure timely delivery
• Build and maintain strong relationships with clients through regular check-ins and
• updates
• Anticipate client needs and proactively offer solutions
• Track project progress, deadlines, and deliverables using project management
• tools
• Handle escalations and resolve client concerns effectively
• Support business growth by identifying upsell and cross-sell opportunities
• Maintain documentation of client communications, project status, and feedback

Requirements

Nice to Have

What We Offer