Client Solution Specialist
About the Role :
We are seeking a seasoned Client Solutions Specialist to act as the strategic bridge between our clients' evolving needs and our internal capabilities. This is a high-impact, consultative role focused on crafting value-driven solutions, deepening client engagement, and unlocking growth opportunities across global accounts.
Key Responsibilities
- Client Discovery & Solutioning : Engage with clients post-initial outreach to extract business challenges, shape conversations, and craft tailored digital and AI-led solutions.
- Presentation & Storytelling : Build compelling, insight-driven client decks that align internal strengths with external needs-independently and in collaboration with cross-functional teams.
- Cross-Functional Collaboration : Work closely with design, tech, and content teams to Create cohesive proposals and solution narratives.
- Strategic Account Support : Act as a trusted advisor, helping grow existing accounts by identifying white spaces, use cases, and transformation levers.
- Industry Analysis : Understand client industries via annual reports, investor presentations, and trend analysis to frame relevant recommendations.
- Client Relationship Management : Build rapport, offer fresh perspectives, and support decision-making without a hard-sell approach.
- Internal-External Mapping : Balance a strong outside-in understanding of the client environments with an inside-out knowledge of our solution toolkit.
Core Requirements.
12-15 years of experience in IT Services (not product companies), preferably with international exposure.Proven track record in solutioning, pre-sales, or client consulting roles.Strong understanding of AI-led transformation, digital engineering, and emerging tech.Demonstrated ability to convert abstract client pain points into actionable solutions narratives.Excellent presentation, communication, and storytelling skills.Comfortable working in an impact-driven role focused on account growth(ref : iimjobs.com)