Branch Manager- Mumbai- Agency Core

2.   Sales review

• Monitor and review the sales performance on daily / weekly / Fortnightly / Monthly basis.
• Regular IC / SM meeting to understand hits and misses at appropriate frequency.
• Daily call monitoring of Sales Managers and doing joint calls for smooth execution of business.

3.   Support & Service

• To ensure all support / service is rendered to the customer by coordinating with HO / Regional departments and maintain fair & good relationship with the customers.
• Responsible to implement new changes / process implementing by the organization to the team.
• Ensure customer complaints / grievance are addressed.

4.   Team Building

• Ensure Sales Managers budget is full filled by coordinating with HR.
• Ensure team members achieve their goal sheet and support them for career development.
• Facilitating constant rewards & recognition for team members.

Skills Required

Hr, Sales, Customer Service, Business Development, Marketing