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International customer service

International customer service

The HIRDMumbai, Maharashtra, India
1 day ago
Job description

Job Location : Airoli, Navi Mumbai

Process : US Process - International Voice Process.

Salary : 3.30 LPA

Perks : Night Allowance + One-way cab (drop facility only)

Shift : US Shift (Night shift- Timings tentatively from 6 PM-3 AM)

Roles & Responsibilities :

  • Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
  • Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
  • Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
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International customer service • Mumbai, Maharashtra, India

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