Lead - Operations

About Optimite

Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less.

Team

With a mission to become the World's No. 1 Email Marketing Agency, we're scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe.

About The Role

As Lead – Operations (Email Marketing), you will drive project coordination, operational excellence, and backend workflow management for the Email Marketing team. You'll ensure campaigns run on time, projects integrate smoothly, and daily stand-ups are efficient. Acting as the bridge between Account Managers, creative teams, and leadership, you'll own sprint planning, reporting, and operational hygiene.

This is a scale-driving role designed to minimize chaos, maintain accountability, and ensure the department is always delivery-ready.

You'll Focus On :

• Project Planning & Coordination (35%)
• Delivery Oversight & Reporting (35%)
• Process & Continuous Improvement (30%).

Project Planning & Coordination (35%)

Metrics You'll Own :

Delivery Oversight & Reporting (35%)

Metrics You'll Own :

Process & Continuous Improvement (30%)

Metrics You'll Own :

Must Have

Good to Have

What would success look like for you

Culture Fitment

Skills Required

google sheets , Tableau, make, Automation Tools, Powerbi, Excel