Maintenance Manager

Designation : Associate Manager – R&M

Business Unit : Scholar Z – Operations

Location : Yelahanka, Bangalore

Employment Type : Full-time

About ZoloStays

ZoloStays is India’s largest managed living and hospitality platform, offering tech-driven accommodation solutions for working professionals and students. With a strong presence across major cities, Zolo focuses on making living experiences seamless, reliable, and community-driven through efficient property management and customer-centric operations.

About Scholar Z

Scholar Z, a vertical under ZoloStays, is India’s most trusted student housing and co-living platform, designed to provide safe, comfortable, and well-managed accommodations near top educational institutions. Focused on quality, safety, and a superior living experience, Scholar Z integrates technology and operational excellence to deliver an end-to-end living solution for students.

Role Summary

The Associate Manager – R&M (Repairs & Maintenance) will be responsible for ensuring timely, efficient, and cost-effective maintenance of Scholar Z properties. This role demands hands-on technical expertise across multiple engineering systems, strong vendor and budget management, and the ability to lead ground teams to achieve operational excellence.The individual will play a key role in maintaining asset uptime, ensuring safety compliance, managing preventive maintenance schedules, and driving continuous improvement in maintenance standards.

Key Responsibilities

Maintain TAT for all R&M tickets and ensure high customer satisfaction (CSAT).

Oversee material data management – including in-house store stock and used materials – with zero deviation.

Minimize vendor dependency through in-house technical solutions while maintaining quality standards.

Carry out preventive, reactive, and corrective maintenance for key assets (Split AC, MDB, SMDB, DB, LCP, Generators, Booster / Sump Pumps).

Resolve carpentry, basic electrical, and plumbing complaints efficiently.

Inspect, maintain, and repair plumbing systems, water tanks, and pumps.

Diagnose and rectify leakage or blockage issues; ensure efficient drainage and water supply systems.

Install and maintain Geysers, UPS, and Inverters.

Perform minor carpentry repairs, door / window alignment corrections, and lock replacements.

Maintain PPM and RM checklists accurately.

Participate in emergency on-call duties during weekends, holidays, and off-hours.

Manage the R&M departmental budget effectively.

Experience & Educational Criteria

Experience Required :

5–8 years of overall experience in engineering or facility maintenance.

Minimum 3–4 years in handling MEP or maintenance operations at a managerial or supervisory level.

Proven expertise in preventive and corrective maintenance for multi-site facilities.

Education :

Diploma or Degree in Electrical, Mechanical, or Civil Engineering (mandatory).

Additional certifications in Facilities Management or Maintenance Engineering preferred.

Skills & Technical Expertise

Strong knowledge of HVAC systems, DG sets, STP, firefighting, and elevator operations.

Familiarity with statutory compliance – fire, electrical, and pollution control.

Proficiency in vendor management, budgeting, and cost optimization.

Hands-on experience leading maintenance teams and contractors.

Knowledge of tools and checklists for MEP monitoring and R&M tracking.

Persona Traits

Ownership mindset : Takes full accountability for property performance and maintenance outcomes.

Analytical thinker : Uses data and root-cause analysis for problem-solving.

Calm under pressure : Manages emergencies with composure and sound judgment.

Compliance-focused : Ensures all maintenance activities meet safety and statutory standards.

Team motivator : Leads by example, empowering on-ground teams for excellence.