Manager - Revenue Technology

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

About the Role

We are seeking a technically astute and strategic leader to head the Revenue Technology vertical within our Revenue Strategy & Operations organization to supercharge our go-to-market teams by building internal tools, automating manual processes, leveraging AI capabilities and optimizing how systems work together.

You’ll work across the full GTM funnel - Sales, Partnerships, Marketing, and Customer Success - to remove friction, increase visibility, and improve conversion at every stage.

This role will own the GTM and revenue tech stack — designing, integrating, and optimizing systems that power Marketing, Sales, Customer Success, and Partnerships.

As the steward of our global revenue infrastructure, you’ll ensure technology delivers efficiency, scalability, and data integrity — enabling Wati’s GTM teams to operate with precision and impact.

Key Responsibilities

1. GTM Tech Stack Ownership

• Own and evolve the GTM & Revenue tech ecosystem including HubSpot, Chargebee, Vitally, GA4, and related tools .
• Ensure seamless integrations and data flow across systems supporting the entire customer lifecycle.
• Establish and maintain high data quality standards and documentation for all platforms.
• You’ll bring AI into the heart of GTM execution — leveraging LLMs, intelligent agents, and prompt-based automations to augment reps, accelerate workflows, and reduce repetitive tasks.

2. Process Automation & Optimization

3. Technology Strategy & Architecture

4. Cross-Functional Partnership

5. Governance & Data Sanity

6. Team Leadership

Requirements