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[Apply in 3 Minutes] Lead System Engineer

[Apply in 3 Minutes] Lead System Engineer

Tiger AnalyticsIndia
10 hours ago
Job description

As a Lead Systems Engineer, you will responsible for below :

  • Should have 6+ years of experience in Leading Production Support / data migration projects Primarily in Azure ADF, Databricks, Synapse etc
  • Hands on Experience in Developing ADF pipelines, Databricks notebooks, SQL queries as an L3 engineer or developer
  • Flexible to work in 24X7 shifts.
  • Flexible to work from office 3-5days work week.
  • Oversee the day-to-day operations of the Technical Support Team.
  • Act as an SPOC for all stakeholders (customer and internal) who will take accountability for delivery and customer satisfaction.
  • Act as a mentor and provide oversight, coaching, and training to technical support staff
  • First point of contact for all escalations.
  • Track SLAs and report the same as part of WSRs.
  • Should understand shift management roasters and be able to work in onsite-offshore model (multi-geo support

team).

  • On-board all new technical support team members and work in review and creation of SOPs for recurring issues.
  • liaising with team members, management, and clients to ensure projects are completed to standard.
  • Should have excellent written and verbal communication skills and experience in managing communications in Support mode, Critical Incident management, Problem management notifications.
  • Good Hands on knowledge of Azure Data Factory / Python / Databricks / ADB Notebook, monitoring of batch
  • processes, and troubleshooting required.

  • Secondary Knowledge of ETL Tools (Ex DataStage, Informatica, Oracle Data integrator or SSIS ) SQL, PL SQL, Unix / Linux commands would be an added advantage
  • Ability to work independently and work in a team in a collaborative fashion.
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    Lead System Engineer • India

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