Company Description :
Founded in 2016, Galleon Consultants is a global management consulting firm that specializes in Executive Search & Recruitment, Legal Services, Financial Services, Marketing & Automation, and Market Research & Compensation Benchmarking.
With a client-first philosophy, Galleon Consultants offers integrated solutions to enable growth and competitive advantage in the business environment.
Role Description :
Provide day-to-day support of client networks, servers, storage, and overall infrastructure.
Essential Functions And Responsibilities :
- Maintain our clients IT infrastructure remotely and at customer site(s) when needed.
- Help architect and implement a wide range of IT projects, such as high availability, virtualization, and cloud services.
- Be the escalation path for issues that desktop engineers or helpdesk staff cannot resolve.
- Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service.
- Troubleshoot and resolve network and system issues, remote or on-premise as needed.
- Positively and professionally represent the face of the company with our clients.
Knowledge And Skills :
5+ years of experience administering, configuring, optimizing, and maintaining Windows-based networks and servers.Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security.Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet).Hands-on experience with heavily virtualized environments (VMware, Hyper-V).Familiarity with on-premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite).Experience with MDM solutions (Intune, Jamf, etc.)Self-motivated and able to work with limited supervision and excellent time management.Strong communication and customer service skills.CCNA or equivalent network experience is desired.MSCE or equivalent server experience is desired.Technical Certifications are a definite plus.(ref : hirist.tech)