Team Lead - Telecalling Operations

About Us

At Vahan, we are building India's first AI-powered recruitment marketplace for the country's 300 million-strong blue-collar workforce, opening doors to economic opportunities and brighter futures.

Already India's largest recruitment platform, Vahan is backed by marquee investors like Khosla Ventures, Bharti Airtel, Vijay Shekhar Sharma (CEO, Paytm), and senior executives from Google and Facebook.

Our customers include leading names such as Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to help these companies recruit at scale and with precision.

Our vision is ambitious : to become the go-to platform for blue-collar professionals worldwide, empowering them with not just earning opportunities but also the tools, benefits, and support they need to thrive. Our mission is to impact over a billion lives globally, creating a future where everyone has access to economic prosperity.

If our vision excites you, Vahan might just be your next adventure. We're on the hunt for driven individuals who love tackling big challenges. If this sounds like your kind of journey, dive into the details and see where you can make your mark.

Why Join Us

If you're passionate about creating high-impact offline experiences, building communities, and bringing people together through events, this role is for you. At Vahan.ai, your work will directly shape how India's fastest-growing livelihood platform connects with its Vahan Leaders, both new and existing.

What You Will Be Doing

We are looking for a high-performing Team Lead - Telecalling Operations to manage and scale a team of Inside Sales Executives. The ideal candidate will have a proven track record in inside sales, team management, and hitting aggressive targets in a fast-paced environment. You will play a pivotal role in driving customer acquisition and revenue growth.

Key Responsibilities

• Lead, coach, and manage a team of Inside Sales Executives to achieve daily, weekly, and monthly targets.
• Own end-to-end inside sales operations — from prospecting and qualification to conversion.
• Monitor key sales metrics (calls, conversions, pipeline health) and continuously improve team performance.
• Develop and execute sales strategies to improve productivity and conversion rates.
• Collaborate with Marketing, Product, and Customer Success teams to refine messaging, improve lead quality, and enhance customer experience.
• Use CRM tools to track performance, generate reports, and make data-driven decisions.
• Regularly conduct training and role-playing sessions to sharpen sales skills and product knowledge.
• Hire, onboard, and ramp new sales team members as needed.

You Will Thrive in This Role If You

Skills Required

Team Management, CRM Tools, sales metrics, Inside Sales