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Service and Support Engineer

Service and Support Engineer

ConfidentialBengaluru / Bangalore
17 days ago
Job description

Key Responsibilities :

  • Support regional service manager to establish a professional service and support business.
  • Continuous improvement of workflows and processes within the area of responsibility.
  • 2nd Level fault diagnostics, troubleshooting and repairs, both in-house and on-site.
  • Support on service and calibration requirements by coordinating between customers and factories.
  • Electrical (DC / LF / RF) calibration in accordance with ISO 17025 requirements.
  • Commissioning, installation and training of products / systems delivered.
  • Up to 30-40% domestic travel may be required for Calibration, Service and support functions.
  • Managing and keeping records of Service and Support cases.
  • Execute, maintain and improves calibration documentation in accordance to company quality system standards (e.g. ISO 17025, ISO 9001, etc.)
  • Prepare service quotations estimates.
  • Keeping track of service revenues.

Minimum Qualifications :

  • Bachelors degree (BSc or BTech) in Electronics Engineering.
  • 3 or more years of experience in calibration and repair of electronic equipment
  • Strong electronics background, good analytical and problem-solving skills.
  • Read and interpret schematics and block diagrams.
  • Exceptional organizational and logistical skills required to manage schedules, travel, certificates, and reporting
  • Customer facing.
  • Excellent interpersonal and communications skills
  • Excellent oral and written communications skills.
  • Independent, confident, persistent, assertive, committed, focused, mission oriented, and a good team player
  • Willing to work overtime as needed.
  • Added advantage :
  • Comfortable with soldering iron, AC / DC power supplies, multimeter, function generators. spectrum and network analyzer, signal generators, sweep generators, oscilloscope, power meters, and other RF related equipment.
  • Experienced in Telecoms / RF field and Low-voltage power systems preferred.
  • Experienced in International EMC standards, including ISO, IEC, ANSI, etc. preferred.
  • Knowledge in ISO 17025 calibrations would be an added advantage.
  • Skills Required

    Electronics, technology solutions , ANSI, Iso 17025, Emc

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