Job Role :Follow up on orders from repeat customers.Coordinate with Accounting to ensure timely invoice generation.Work with Supply Chain & Production teams to ensure On Time In Full (OTIF) deliveries.Support Finance with customer-wise sales data to measure growth trends.Brainstorm with management to identify and resolve customer issues, implement CAPA (Corrective & Preventive Actions).Qualification : Graduate (Commerce / Business / Management preferred)Experience : 0–2 years (internships / 1 year FMCG / QSR / HORECA client servicing preferred)Desirable (Optional) : Prior experience in FMCG / QSR / HORECA client servicing, sales coordination, or supply chain support.Key Skills :Strong written & verbal communication skills (English + regional language preferred).MS Excel / Google Sheets (SUMIFS, VLOOKUP / XLOOKUP, Pivot Tables).Ability to coordinate cross-functionally with Sales, Finance, Supply Chain, and Production.Customer empathy, problem solving, and attention to detail.Skills Required
Ms Excel, Pivot Tables, google sheets , Vlookup