Senior Client Services Manager

About Dentsu International :

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients every day to win , keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at : Role Summary :

Brand : Dentsu Creative

Designation : Senior Management - Account Management

Job Location : Richmond Road, Bengaluru

Years of experience : 4-7 years in account management / client servicing within mainline or integrated advertising agencies. ( Please note that we are not considering candidates from other industries .)

About the Role :

We are looking for an experienced Senior Manager – Account Management (ATL) to lead key client relationships and drive strategic, integrated campaigns at Dentsu Creative. The role demands a strong understanding of brand strategy, campaign development, and client relationship management within the mainline advertising ecosystem.

Key Accountabilities :

• Lead day-to-day client interactions and act as the strategic liaison between clients and internal teams.
• Develop, plan, and execute ATL campaigns, ensuring creative excellence and timely delivery.
• Understand client business objectives and translate them into actionable creative briefs.
• Collaborate with Creative, Strategy, and Media teams to deliver integrated brand solutions.
• Present ideas, campaign strategies, and creative concepts to clients effectively.
• Manage project budgets, timelines, and overall campaign profitability.
• Guide and mentor junior team members to ensure quality output and strong client servicing standards.

Professional Skills :

4–7 years of experience in client servicing / account management within a mainline advertising agency.

Proven expertise in handling ATL campaigns across television, print, OOH, and integrated platforms.

Strong understanding of brand communication, creative strategy, and marketing fundamentals.

Excellent communication, presentation, and stakeholder management skills.

Strong leadership skills and the ability to manage multiple clients / projects simultaneously.

Passionate about advertising, creative storytelling, and building impactful brand narratives.

To explore this opportunity, please complete the application process here. Additionally, you may send us your updated CV at sonam.malik@dentsu.com and include the following details :

Email Subject : Ref : – Senior Manager - Account Management role with Dentsu Creative, Bengaluru

Candidate Details :

Name :

Current Company :

Current Designation :

Total Experience (specifically in Client Servicing) :

Are you comfortable working from the office location (Bengaluru)?

Current Annual CTC :

Expected CTC :

Notice Period :

Please attach your CV.

We thank you for sending us your profile & details for this role . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now!