Relationship Manager

Company Description

Bajaj Allianz General Insurance Limited, a joint venture between Bajaj Finserv Limited and Allianz SE, offers a comprehensive range of insurance products including health, car, bike, pet, travel, home, cyber and crop insurance. Known for its #CaringlyYours ethos, the company aims to provide emotionally engaging services to customers. With a robust network of nearly 10,000 employees, over 99,000 agents, and various tie-ups with banks, motor dealers, brokers, and e-commerce platforms, Bajaj Allianz has served close to 14 crore customers in its 23-year history. The company is recognized for its customer experience initiatives and operational efficiency, winning numerous awards for innovation and excellence.

Role Description

This is a full-time, on-site role for a Relationship Manager located in Kolkata. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their insurance needs, and providing tailored solutions. Day-to-day tasks include managing customer portfolios, addressing client inquiries, facilitating claims processing, and ensuring customer satisfaction. The role also involves cross-selling and up-selling insurance products, coordinating with different teams, and staying up-to-date with industry trends and regulatory changes.

Qualifications

• Client Relationship Management and Customer Service skills
• Experience in Insurance Sales, Cross-selling, and Up-selling
• Strong Communication, Negotiation, and Presentation skills
• Analytical and Problem-Solving skills
• Ability to work independently and within a team
• Knowledge of insurance products and industry regulations
• Proficiency in using CRM software and MS Office tools
• Bachelor's degree in Business, Finance, Marketing, or related field is preferred
• Previous experience in the insurance industry is a plus

Skills Required

Customer Service, Insurance Sales, Client Relationship Management, Ms Office Tools, crm software