Principal System Engineer

Roles & Responsibilities :

• Monitor and collect vendor performance matrix related to the Amgen s Veeva Vault Platform service deliver, ensuring alignment with business objectives.
• Identify and mitigate any performance risks, ensuring that the platform service is scalable, secure, and resilient.
• Responsible for service performance, reliability and efficiency.
• Maintain comprehensive documentation of performance.
• Establish and enforce vendor service standards, governance policies, and best practices
• Work with stakeholders to gather and analyze team s performance and service related KPIs, ensuring that service meet both business and technical needs
• Drive continuous improvement vendor service performance by identifying opportunities for innovation and efficiency
• Design vendor service that can scale to meet growing business needs and performance demands
• Provide subject matter expertise in Veeva Vault to the platform team, offering guidance on architecture, solution design, and implementation challenges.
• Provide hands-on technical leadership in resolving complex technical issues and ensuring smooth deployment and system integration

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications and Experience :

Must-Have Skills :

Good-to-Have Skills :

Professional Certifications :

Soft Skills :

Skills Required

Cloud Architecture, Automation Scripting, Network Security