This job offer is not available in your country.
Support Analyst
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionComplete assigned tasks / projects and tickets (as applicable) on time and to the defined quality standards. Learn and use the Confluence solutions, tools, and processes to meet the requirements of internal and external clients. Collaborate with team members to ensure deliverables are met. Participate in simple solution design, configuration, testing and documentation activities, as applicable. Flexible work hours to support 24 / 7 client coverage. (Some positions may require a different working pattern). Always communicate with stakeholders / partners in a competent and professional manner. Ensure smooth and efficient post-implementation for all clients / products, with specific focus on Financial Reporting. Communicate client satisfaction and plans to resolve any major outstanding issues to management. Resolve client issues with Confluence software solutions. Ensure that all client opportunities and issues are addressed in a timely manner. Manage deployment of custom work and / or deliverables. Demonstrate Subject Matter Expertise in one or more Confluence software solutions. Other duties as assigned. Bachelors degree with a focus on Computer science, business systems or IT related degree preferred. 0-2 years of experience within FinTech, Software and IT related businesses. Essential Skills. Basic skills in scripting. Strong data analysis skills. Ability to communicate in English both verbally and written. High creativity with the ability to solve complex business problems. Ability to learn independently and work with a high degree of autonomy. Proficiency with Microsoft Office Suite including Excel and PowerPoint. Excellent organizational and communication skills. Ability to multitask, strong attention to detail, self-motivated willingness to take initiative. Ability to work more than 40 hours per week based on client demands. Ability to work weekends and holidays as needed. Ability to travel as needed. Knowledge of all company policies and procedures. Increased level of responsibilities, as value-added team member. Collaborative working style that values team success over personal accomplishments. Act in accordance with and is an ambassador of our company values Integrity, Imagination, Discipline and Service. Other duties will be assigned as the above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Job description
Job Title : Associate Support Analyst.
Function : Client Experience.
Role Description :
- Seeking highly motivated individuals who can self-manage but also excel working within global professional service teams.
- Individuals need to be able to use critical problem-solving skills to define, execute, and drive solutions to completion.
- Individuals need to be able to adapt in a fast-paced environment whilst completing project deliverables across multiple client projects, on time and within budget.
In addition, individuals that have a familiarity with computer science or fintech market knowledge are preferred.
Primary Responsibilities :
Qualifications :
Role : System Analyst
Industry Type : IT Services & Consulting
Department : IT & Information Security
Employment Type : Full Time, Permanent
Role Category : IT Infrastructure Services
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Investment, Powerpoint, fintech
Create a job alert for this search
Support Analyst • Bengaluru / Bangalore
Related jobs
- Promoted
- New!
Analyst, Customer Support
Saks Fifth Avenuebangalore, India Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow.
Its retail portfolio includes...Show moreLast updated: 1 hour ago
- Promoted
- New!
Technical Support Analyst I
CSGbangalore, India Hi, I’m Aswathi your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
Join an elite team of IT professionals who are driven to success in findin...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Product Support Analyst I
Sabrebangalore, India The service and support team maintains direct contact with customers pre-sale or post-sales or both.Customer service includes communication via telephone, email, chat or through other social media ...Show moreLast updated: 1 hour ago
- Promoted
- New!
Lead Application Support Analyst
Q2bangalore, India As passionate about our people as we are about our mission.Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in ...Show moreLast updated: 1 hour ago
- Promoted
- New!
IAM Analyst
Dexian Indiahosur, tamil nadu, in Contractual Role / Freelancer-3 Months.Skills-IAM, Data analysis or validation (Excel, VLookup, Macro), Query Language (SQL or PowerShell) , Python (Good-to-Have).
Need basic IAM conceptual Knowledge....Show moreLast updated: 22 hours ago
- Promoted
APM Data Integration Analyst
TribolaTech Inchosur, tamil nadu, in Title - APM Data Integration Analyst.This role ensures data integrity, integration, and governance across the APM ecosystem.
The Data Integration Analyst will manage application metadata completenes...Show moreLast updated: 8 days ago
- Promoted
- New!
Analyst, Technical Support
Saks Fifth Avenuebangalore, India Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow.
Its retail portfolio includes...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Technical Support Analyst Sr
CSGbangalore, India Hi, I'm Minnie J, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
We are excited to learn more about you and your unique background.At CSG...Show moreLast updated: 1 hour ago
- Promoted
Support Analyst-MD-Staff
LuxoftBengaluru, Karnataka, India Strong critical thinking and problem-solving.Good business understanding of operational workflows.Excellent communication and teamwork.
Ability to learn new applications quickly.Experience with non-...Show moreLast updated: 25 days ago
- Promoted
- New!
Support Analyst - Desktop
Squarepoint Capitalbangalore, India Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment.
Candidate will interact onsite and remotely with users to pr...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Support Operations Analyst
Nutanixbangalore, India The Support Operations Analyst role is a critical member of the operations team, responsible for managing customer entitlement setup, onboarding, and maintaining system-driven tracking for upcoming...Show moreLast updated: 7 hours ago
- Promoted
- New!
Technical Support Analyst
CONNECTING 2 WORKbangalore, India Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity.
Consult on server / network / application problems and provide suitable solut...Show moreLast updated: 1 hour ago
- Promoted
Application Support Analyst
BNP ParibasBengaluru, Karnataka, India Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising team members, management, vendors, other internal IT teams.Perform activities rela...Show moreLast updated: 27 days ago
- Promoted
- New!
SAP Sales Support Analyst
arm limitedbangalore, India Focused initially on specialist end user support and resolution of issues with SAP S / 4 HANA Sales, Sourcing & Procurement and also Logistics General & execution solutions evolving, as part of a dev...Show moreLast updated: 1 hour ago
- Promoted
- New!
Support Analyst - Bid and project tools
Alstombangalore, India Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.
Our product portfolio ranges from ...Show moreLast updated: less than 1 hour ago
- Promoted
Technical Support Analyst
Esri IndiaBangalore Urban, Karnataka, India We are looking for an experienced.ArcGIS Enterprise Geodatabase Analyst.ESRI India manages and delivers the Esri, Schneider, Harris products Technical Support and Professional Services Consulting p...Show moreLast updated: 17 days ago
- Promoted
- New!
Support Operations Analyst
Riverbed Technologybangalore, India Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues.With over...Show moreLast updated: 1 hour ago
- Promoted
US Federal Contracts Support Analyst
Allwyn Corporationhosur, tamil nadu, in We are seeking a detail-oriented and motivated.US Federal Contracts Support Analyst.The role will involve working closely with U.
Federal Acquisition Regulation (FAR), Defense Federal Acquisition Re...Show moreLast updated: 25 days ago
- Promoted
- New!
Support Analyst - Integration & Deployment Management
Squarepoint Capitalbangalore, India Integration projects team plays a crucial role in the analysis, planning, and coordination of upgrades, rollouts, and decommission across firm’s trading, research, and UX’s front-to-back workflows....Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Support Specialist
POWER BRIDGE SYSTEMS PRIVATE LIMITEDbagalur, India We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist.
In this role, you will be responsible for managing hardware ac...Show moreLast updated: 1 hour ago