Key Account Manager

Role profile :

Build strong, long-term relationships with key clients, acting as a trusted advisor and primary point of contact. Thoroughly understand the client's business, their specific needs, and their objectives to align solutions accordingly. Identify opportunities for growth and expansion within the existing relationship, such as new services, products, or projects. Proactively address client concerns, resolve issues, and ensure that the client's needs are met effectively. Participate in contract negotiations and ensure that the terms and conditions are mutually beneficial. Keep abreast of industry trends, competitor activities, and best practices to enhance service offerings and maintain a competitive edge.

Skills : Experience :