Description : We are seeking a dynamic and results-driven Client Partner / Account Manager to manage and grow key strategic accounts while driving new business acquisition. The role involves directing organic growth across a portfolio of accounts, identifying key opportunities, nurturing client relationships, and ensuring consistent delivery excellence. You will also be responsible for prospecting and converting new leads into long-term customers.
Timings : 5pm-2am
Key Responsibilities :
- Manage and grow existing strategic accounts by driving revenue, profitability, and client satisfaction.
- Identify and pursue new business opportunities within existing and prospective accounts.
- Develop and execute account growth strategies aligned with business objectives.
- Build and maintain trusted relationships with key client stakeholders, including CXOs and decision-makers.
- Lead annual and quarterly account planning, including forecasting, pipeline management, and opportunity tracking.
- Collaborate cross-functionally with delivery, presales, and technical teams to ensure seamless project execution and client success.
- Prepare and present proposals, RFP / RFI responses, and business presentations.
- Drive cross-selling and upselling of service offerings across Automation, Digital, and IT service lines.
- Track and report account performance, revenue growth, and profitability metrics.
- Resolve escalations, people, or delivery issues within assigned accounts.
- Represent Bradsol as a trusted advisor, fostering long-term strategic partnerships.
Required Qualifications & Skills :
Master's or Bachelors degree in Business, Engineering, or related field.Minimum 3+ years of experience in IT Services Sales or Account Management with Tier-1 or Tier-2 organizations.Proven track record of managing multi-million USD accounts across geographies.Strong understanding of Global Delivery Models (GDM) and IT service delivery methodologies.Experience in prospecting, lead nurturing, and converting new clients.Excellent consultative selling, negotiation, and presentation skills.Demonstrated ability to collaborate across cross-functional teams.Exceptional communication, relationship management, and problem-solving abilities.Strong business acumen and strategic thinking capabilities.(ref : iimjobs.com)