Senior Customer Loyalty Executive

Hiring : Senior Customer Loyalty Executive – Nirvana Realty

Location : Andheri West, Mumbai

About Us

Nirvana Realty is a leading real estate developer with 18+ years of expertise, delivering 7+ landmark second-home villa townships across Mumbai’s most promising destinations. We don’t just build homes — we create communities, lifestyle experiences, and long-lasting trust.

We’re now looking for a Senior Customer Loyalty Executive to strengthen homeowner relationships, manage our My Nirvana Club loyalty program, and drive referral sales that fuel our growth.

What You’ll Do

• Build and nurture long-term relationships with Nirvana homeowners.
• Manage loyalty & engagement initiatives, ensuring seamless delivery of benefits.
• Promote referral programs, track leads, and drive conversions in partnership with Sales.
• Plan & execute customer engagement activities (festivals, site visits, lifestyle events).
• Collect feedback via NPS / surveys, analyze insights, and improve customer experience.
• Maintain referral dashboards, monitor KPIs, and report weekly to the VP CRM.

✅ What We’re Looking For

Why Join Us?

Apply Now

If you’re passionate about building customer relationships and converting trust into sales, this is your chance to make an impact.