(01 / 10 / 2025) Service Designer

Position : Senior Service Designer

Location : Pune

Minimum Requirement :

• 10+ years of experience in service design.
• Strong skills in journey mapping, service blueprinting and facilitation.
• Experience conducting user / customer research and synthesizing insights.
• Proven ability to work collaboratively across teams and navigate complexity.
• A portfolio that demonstrates your process and impact in improving services or customer journeys.
• Excellent communication and storytelling skills.
• Experience working in B2B software or complex technical environments

If interested and your profile matches the above JD, kindly share me your resume on divya.b@sofomation.com