Opengov - Product Designer - ERP

Job Summary :

• The Senior Product Designer will play a pivotal role in shaping the future of OpenGov products by leveraging design thinking, innovative problem-solving, and advanced design expertise.
• This position will lead the creation of user-centered solutions that seamlessly integrate emerging technologies, including artificial intelligence (AI), to elevate the user experience.
• By fostering collaboration and driving strategic initiatives, the Senior Product Designer will ensure our products meet the evolving needs of both users and the business.

Responsibilities :

• Lead the application of design thinking methodologies to uncover user needs, define problems, and create innovative, scalable solutions that align with business objectives.
• Collaborate with Product Management and Engineering to align on goals, uncover insights, and design innovative solutions.
• Advocate for and integrate AI as a tool within the design process, leveraging it to improve efficiency, generate insights, and prototype solutions faster.
• Deliver end-to-end product designs, from early ideation and user research to high-fidelity mockups and interaction models, ensuring usability and accessibility.
• Mentor and empower team members, promoting a culture of growth, experimentation, and collaboration within the design team.
• Present design concepts and strategies to stakeholders, building alignment while championing a user-centered approach.
• Stay informed on AI advancements, industry trends, and tools, incorporating them into both the design process and the development of new features.
• Partner with Engineering to ensure seamless design handoffs and provide support during development to uphold design quality.
• Develop and facilitate workshops, brainstorming sessions, and collaborative exercises to align teams and foster innovation using design thinking principles.
• Contribute to the evolution of design principles and practices that guide product consistency, scalability, and excellence.
• Conduct comprehensive user research, including interviews, surveys, usability testing, and contextual inquiries, to deeply understand user needs, pain points, and behaviors.

Requirements And Preferred Experience :

• 7+ years of professional experience in product design, with a proven ability to solve complex problems and lead cross-functional initiatives.
• Demonstrated experience in conducting user research and usability testing.
• Demonstrated expertise in applying design thinking to uncover insights, ideate solutions, and drive innovation.
• Experience designing AI-driven features or products that leverage machine learning, predictive analytics, or intelligent automation.
• Familiarity with using AI as a design tool, such as for generating ideas, streamlining workflows, or enhancing prototyping.
• Proficiency in Figma, with advanced skills in creating and managing reusable components, variants, and design libraries to ensure scalability and consistency.
• Exceptional communication skills, with the ability to present complex ideas to technical and non-technical audiences.
• Advanced proficiency in design tools like Figma, Sketch, or Adobe XD, with a strong focus on prototyping and interaction design.
• Deep knowledge of accessibility standards (e. , WCAG) and their application in creating inclusive solutions.
• Passion for creating user-centered designs, with a strong attention to detail and a focus on measurable impact.
• Experience designing for responsive web, mobile, and multi-platform environments.
• A passion 'To power more effective and accountable government,' paired with a strong commitment to improving the lives of local and state government workers through impactful, user-focused design.

(ref : iimjobs.com)