Position : Senior Service Designer
Location : Pune
Minimum Requirement :
- 10+ years of experience in service design.
- Strong skills in journey mapping, service blueprinting and facilitation.
- Experience conducting user / customer research and synthesizing insights.
- Proven ability to work collaboratively across teams and navigate complexity.
- A portfolio that demonstrates your process and impact in improving services or customer journeys.
- Excellent communication and storytelling skills.
- Experience working in B2B software or complex technical environments
If interested and your profile matches the above JD, kindly share me your resume on divya.b@sofomation.com