This job offer is not available in your country.
Customer Service Executive
Allcargo TerminalsIndia7 days ago
Job descriptionManage phone calls & emails from customers. Assist in on-boarding Customers to my-CFS portal as my-CFS portal answers almost 50 percent of queries of Customers. Handle Customer complaints, provide appropriate solutions in consultation with Ops & Finance within set time limit; follow up till complained is resolved. Provide accurate, valid and complete information obtained from relevant authorized persons in Organisation to Customers. To work with Sales team to bring back lost customers Generate Sales leads & share on weekly basis with Sales Team (Inside Sales) Ensure new Customers on-boarded & immediately start using my-CFS portal (desktop or mobile version) for Track & Trace, Documents upload, OSR & PI Regularly engaging with Customers by sharing Corporate Communique from time to time as well as important Updates as required by HOF / HODs. Identify and assess customers’ needs to achieve Customer Delight & communicate same during bi-monthly meeting with Sales, Finance & Ops Build sustainable relationships and trust with Customer accounts through open and interactive communication Take the extra mile to engage Customers Daily update Online Customer Complaint Register on One Drive. C-SAT Survey Recording of all Customer Requests on SFDC (Service module) Resolving all Customer requests within TAT as per SFDC (Service Module) Supporting Customer for increasing Digital clearance (myCFS) to 70% plus Approving “Nomination’’ module of myCFS portal (e-Tagging) & discontinue Tagging via e-mail Calling Churn Customer - 5 in a week & record this on SFDC Conducting Quarterly NPS survey via telephone
JOB DESCRIPTION : Customer Service
- Job Title : Sr. Executive / Executive – Customer Service
- Reporting to : Location Head / Sales Head
- Location : CFS Speedy Mundra, Mundra, Gujarat
- Minimum Qualification : Any Graduate / Post-Graduate
- Age : 22 to 30 years
- Required experience range : 3-6 years
- Targeted industry : Logistics / supply chain
- Division : CFS ICD
- Department : Customer Service
Roles & Responsibilities :
KRA Customer Service :
Create a job alert for this search
Customer Service Executive • India
Related jobs
Customer Service Executive (Remote).Remote (India-based candidates preferred).If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remot...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive
TPIndia Job Title : Customer Service Executive – International Process.Shift Timings : Night Shift / Rotational Shifts (as per international time zones).
We are looking for a dynamic and customer-focused indi...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive
Live ConnectionsIndia LPA Job Summary We are seeking a detail-oriented and proactive.The ideal candidate will possess strong.Analyze market conditions to identify.
Collaborate with internal teams (sales, marketing, produ...Show moreLast updated: 1 day ago
- Promoted
Customer Service Executive
Hetfy Software Solutions LLP ®India Founded in 2016, previously known as E Solution Service, is an Indian company.We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.
Hefty Software Solutions LLP is dedi...Show moreLast updated: 7 days ago
- Promoted
Customer Service Executive
Go NatureIndia Minimum 0 to 1 Year Qualification : .Bachelor’s Degree (Any Discipline) Language : .Fluent English (Verbal & Written) Employment Type : .
Company Description : Go Nature is an online / offline holistic commu...Show moreLast updated: 9 days ago
- Promoted
Customer Service Executive -Malayalam
Healeo NutritionNagpur, IN Salary : ₹10,000 (monthly, in hand).Work Timings : 09 : 00 AM – 06 : 00 PM.The role involves handling both.Candidates must be disciplined, comfortable managing a high call volume, and able to work effici...Show moreLast updated: 9 days ago
- Promoted
- New!
Customer Service Executive (02 / 10 / 2025)
Hetfy Software Solutions LLP ®India Founded in 2016, previously known as E Solution Service, is an Indian company.We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.
Hefty Software Solutions LLP is dedi...Show moreLast updated: less than 1 hour ago
- Promoted
Customer Care Executive
TPIndia Join us for our Mega Walk-in Drive for the position of Customer Care (International Voice Process) at TP.Date : 20th Sep 2025 (Saturday).
Venue : Teleperformance, Candor Tech space, Tower 11, Ground F...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive
Discoveries QuintessentialIndia We’re Hiring : Field Sales Officer – Banking Job Title : .Field Sales Officer – Banking Location : .Requirements Graduation in any field preferred Excellent communication, negotiation, and customer serv...Show moreLast updated: 5 days ago
- Promoted
Customer Service Executive- Bangalore
AMC IndiaIndia JOB LOCATION : HEAD OFFICE - BANGALORE.Key Responsibilities : Customer Engagement & Assistance o Greet and attend to walk-in customers promptly and courteously.
Understand customer needs and recommend...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
TPnagpur, maharashtra, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
- New!
Urgent! Customer Service Executive- Bangalore
AMC IndiaIndia JOB LOCATION : HEAD OFFICE - BANGALORE.Customer Engagement & Assistance.Greet and attend to walk-in customers promptly and courteously.
Understand customer needs and recommend suitable AMC cookware s...Show moreLast updated: less than 1 hour ago
- Promoted
Customer Success Executive
PlumIndia Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
Healthcare in India is seeing a phenomenal sh...Show moreLast updated: 27 days ago
Customer Service Executive (Remote)
Qureos IncIndia, INRemote
Quick Apply
- Promoted
Customer Service Executive
Zinque Boutique PatisserieIndia Company Description Zinque is a boutique cloud-based patisserie located in Lower Parel West, Mumbai.We offer gourmet, handmade pastries that cater to your needs from morning to evening, including a...Show moreLast updated: 1 day ago
- Promoted
Customer Service Executive
Visa RootsIndia Visa Roots is a leading visa travel management company based in Cochin.Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients.Our team of ...Show moreLast updated: 18 days ago
- Promoted
- New!
(High Salary) Customer Service Executive
Hetfy Software Solutions LLP ®India Founded in 2016, previously known as E Solution Service, is an Indian company.We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.
Hefty Software Solutions LLP is dedi...Show moreLast updated: less than 1 hour ago
- Promoted
Sales Executive
Senco Gold and DiamondsNagpur, IN To ensure exceptional customer delight, drive customer loyalty, and contribute to overall business growth through high-quality service, effective communication, and customer-centric initiatives.Gro...Show moreLast updated: 26 days ago
- Promoted
Customer Service Executive
Career ComfortIndia Job Title : Customer Support Executive – US Healthcare (Inbound Voice).Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service).
Days Off : Fixed weekends – Saturday & Sunda...Show moreLast updated: 30+ days ago